Meet the founder
"Every parcel carries someone's hope, livelihood or love — so every delivery matters."
Most people slow down at 60. Louise started a company.
Super Bee began in 2018 when Louise kept hearing the same complaint from friends and small business owners:
"I don't know which courier to use. I can't find anyone trustworthy to handle my valuable parcels. And the rates make no sense."
The problem stuck with her. Then, while travelling abroad, she saw what good courier service actually looks like — efficient, personal, honest networks where one person walks you through every option, packs your parcel themselves, and hands you a tracking number you can trust.
The answer was obvious: build a one-stop service that explains the options honestly, packs each parcel properly, and treats every shipment like it's our own.
So at an age when her peers were retiring from theirs, Louise opened her first ever business — a small office on Jalan Raja Chulan, right in the heart of Kuala Lumpur's Golden Triangle. No prior experience. Plenty of people telling her it was too late. She started anyway.
What she didn't have in industry experience, she made up for with heart. Every customer who walked in was treated like the most important one of the day. Every parcel got her full attention. Every problem got solved before they left. It's that sincerity and dedication — more than any strategy — that turned a small first-time business into what Super Bee is today.
Eight years on, Super Bee ships hundreds of parcels a month — from solo Etsy sellers and online shop owners, to corporate accounts, to mothers posting handsewn quilts to daughters in the United States, to artists sending their artwork to friends overseas. Louise is still here, usually somewhere in the middle of it.
Drop by the Golden Triangle office — we'd love to meet you. Louise might just make you tea.